Mohammad Mahdi Mohebbi
Product Designer at SetareAval (MCI)
TECHNICAL SKILLS
User ExperienceUser InterfaceFigmaAdobe XDJiraTrelloUsability TestResearchWireframingPrototypingSurvey Research
WORK EXPERIENCE
Setare Aval
Tehran, IranMay 2021 ~ PresentProduct DesignerSetare Aval is the most revenue-generating department at the major Mobile Telecommunication Company of Iran. We are working on great projects that provide services for millions of users. Products such as SetareYek Application - SetareSim - Rondtarin are the most popular part of Setare Aval Company Products.
- Collaborated with a team of five designers to design and revamp multiple components of the SetareYek Application.
- Efficiently transferred various sections of the application's User Interface to Figma and successfully migrated over ten services from Adobe XD to Figma.
- Played a key role in designing various elements of the Morph Design System with more than 2500 Duplicate in the Figma Community.
- Redesigned fully responsive B2B dashboard panel with renowned customers such as Asanpardakht, HamrahCard, Parsian, and more. Collaborated with programmers, sales, and marketing departments for over 3 months to achieve exceptional results.
- Participated in conducting regular usability tests, identifying weaknesses in various services, and providing effective solutions for improvement on a quarterly basis.
User ExperienceUser InterfaceFigmaUsability TestResearchWireframingPrototypingSurvey Research
Snappbox
Tehran, IranJuly 2019 ~ April 2020Customer Service SpecialistSnappbox is a disruptive on demand urban delivery platform in Iran, connecting any business with the largest fleet of delivery men of the country.
- Follow up and resolve issues that users have had on their rides.
- Working in the grievance unit and resolving problems among customers.
Problem SolvingNegotiation techniqueRhetorical
Chilivery
Tehran, IranMarch 2018 ~ December 2018Customer Service SpecialistChilivery has been formed with the aim of increasing the quality of food ordering in Iran and has made online food ordering easier and faster with over 3000 top restaurants in 14 cities of Iran.
- Track customer's order status and solve their problems.
- Contact users and inquire about the quality of the order and their satisfaction with their order.
Problem SolvingNegotiation techniqueRhetorical
EDUCATION
Islamic Azad University, Tehran, Iran
2021 ~ 2025Business ManagementLicenses & Certifications
Interaction Design Foundation (IxDF)Issued Jan 2022Credential ID 120516-2022-703750
GoogleIssued Jun 2021
Rahnema CollegeIssued Sep 2020
Rahnema CollegeIssued Jul 2020
LANGUAGE
Persian:Native
English:Fluent